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Return & Refunds

Thank you for shopping with us. Because all of our products are custom-made to order, our return policy is slightly different from traditional retail stores.

Please read carefully before placing your order.


Made-to-Order Products

All items are printed and produced specifically for you once an order is placed.

For that reason, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Ordering the wrong product

  • Buyer’s remorse

  • Minor color variation due to screen differences

We strongly encourage you to review size charts and product descriptions carefully before completing your purchase.


Damaged, Defective, or Incorrect Items

If your item arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect (wrong item received)

Please contact us within 30 days of delivery.

To help us resolve the issue quickly, include:

  • Your order number

  • Clear photos of the product

  • A brief description of the issue

Once verified, we will:

  • Send a free replacement, or

  • Issue a refund (at our discretion)

You will not be required to return the damaged item unless specifically requested.


Lost or Undelivered Packages

If your tracking shows no delivery or the package appears lost, please notify us within 30 days of the estimated delivery date.

We will investigate with the carrier and arrange a replacement if necessary.


Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to:

  • Incorrect address

  • Incomplete address

  • Failure to collect the package

We can reship the item once updated shipping fees are paid.


Order Cancellations

Orders begin processing quickly after being placed.

If you need to cancel or modify an order, contact us immediately. Once production has started, cancellation may not be possible.


Final Sale Items

Certain items (such as promotional products or discounted items) may be marked as final sale and are not eligible for refund or replacement unless defective.


Contact Us

For any return or issue, please contact:
orders@indian.community

We’re committed to making things right if there’s a genuine problem with your order.

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